CREDIT MASTER
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Privacy Policy

Your credit report is the most sensitive thing you can hand an app. Here is exactly how it is handled.

What we collect

  • Account data: your email address, name, and authentication factors (password hash, authenticator enrollment, registered passkeys).
  • Credit report data you upload: the report file itself, plus extracted personal information (name, addresses, employer, partial SSN as printed on the report), accounts, collections, inquiries and detected findings.
  • Dispute activity: letters you generate, mailing method, tracking numbers, deadlines and outcomes you record.
  • Technical logs: an audit record of when your own report data is read or changed.

How your data is protected

  • Report files live in a private storage bucket that is not publicly reachable. Access requires your authenticated session, and files are encrypted at rest and in transit.
  • Every database table uses row-level security keyed to your user ID, so one account's data cannot be read by another — this is enforced by the database, not just the app.
  • Two-factor authentication is available through an authenticator app or a device passkey (Face ID, Touch ID, Windows Hello). Biometric data never leaves your device; only a public key is stored.
  • Access to your personal information is written to an audit log you can review under Settings.

How we use it

  • To extract and analyze your report, to draft dispute correspondence, to track deadlines, and to show you your own history.
  • Report contents are sent to an AI model for extraction and letter drafting. That processing is transient and is not used to train third-party models.

What we never do

  • We do not sell your personal information or credit data.
  • We do not share your report with data brokers, lenders, or advertisers.
  • We never ask for your credit bureau login credentials, and no part of the app can log into a bureau on your behalf.

Retention and deletion

  • Reports stay until you delete them. Deleting a report removes the stored file and its extracted accounts, inquiries, personal information and findings.
  • You can request full account deletion at any time; we remove your profile, reports, letters and dispute history.

Your rights

  • You can access, correct, export or delete your data. Extracted accounts and personal information are directly editable in the app when the AI misreads your report.